Frequently Asked Questions

POLTER PUMPS manufactures a wide range of water pumps including Self Priming Monoblock Pumps, Centrifugal Monoblock Pumpsets, Submersible Pumps (both oil-filled and water-filled), Booster Pump Assemblies, and AC Induction Motors. Our products serve domestic, agricultural, and industrial applications across India.

Choosing the right pump depends on several factors: water source (borewell, open well, tank), required flow rate (liters per minute), total head (height + distance), power availability (single-phase or three-phase), and application type (domestic, agricultural, commercial). Contact our team or visit an authorized dealer for personalized guidance.

All POLTER PUMPS products come with a standard 12-month warranty from the date of purchase against manufacturing defects. Warranty covers motor winding, impeller, and mechanical seal defects under normal use conditions. Please retain your original invoice and warranty card for claims.

To claim warranty service, contact your authorized dealer or nearest POLTER PUMPS service center with your original warranty card and purchase invoice. Our technical team will inspect the product and process repair or replacement as per warranty terms. For assistance, call our customer care at +91 9821698852.

POLTER PUMPS products are available through our extensive network of authorized dealers across India. You can find the nearest dealer by visiting our Dealers page or contacting us directly. We also work with major distributors in key cities.

While we do not provide direct installation services, our authorized dealers and distributors can recommend qualified electricians and plumbers for pump installation. We also provide detailed installation guides and technical support to ensure proper setup.

Regular maintenance includes: checking and tightening electrical connections, inspecting the mechanical seal for leaks, cleaning the strainer/filter periodically, ensuring proper voltage supply, and checking motor bearings for unusual noise. For submersible pumps, annual professional inspection is recommended.

Yes, our agricultural pump range is specifically designed for irrigation applications. We offer high-capacity centrifugal and submersible pumps suitable for borewells, open wells, and river lifting. Our pumps can handle varying water conditions and are built for continuous duty operation.

Yes, we offer customized pump solutions for industrial and large-scale commercial projects. Our engineering team can assess your requirements and recommend or design pump configurations tailored to your specific flow, head, and operational needs. Contact us for a consultation.

We are always looking to expand our dealer network. To become an authorized POLTER PUMPS dealer, you need to have a valid business registration, adequate storage and display space, and a commitment to customer service. Visit our Dealers page to fill out the application form or contact our sales team.

Monoblock pumps have the motor and pump integrated in a single unit above ground, suitable for shallow water sources. Submersible pumps are installed underwater in borewells and are designed to push water to the surface, making them ideal for deep water sources. The choice depends on your water source depth and application.

Total head is calculated as: Vertical height from water source to discharge point + Horizontal distance (divided by 10) + Friction losses in pipes + Required pressure at outlet. For example, if you need to lift water 30 feet vertically and 100 feet horizontally with some pressure, you would need approximately 40-50 feet of head. Contact our team for precise calculations.